Privacy Policy

Your data, including anything you publish to or communicate through Mulk.pk, may be acquired, shared, and kept in conjunction while you use this Service — including your Profile Information, Reviews, and Chat / Communications.

The Service utilizes your information for a number of purposes, such as attending to your requests, enhancing the Service, conducting evaluation and research for the Service, customizing your experience, tracking Service usage, and giving remarks to enterprises who are featured on Mulk and providing feedback to businesses listed in the Service's directory. Your data will be kept for a specific time on our back server for any legal requirements and safety.

Security measures are in place to guarantee the protection of personal information submitted to our server. Our data center has state-of-the-art HIPPA/ISO20001 compliant infrastructure. However, there is currently no way to make the transfer of this information over the internet or to your mobile device secure. Even though our servers work hard to safeguard your private information, we cannot always guarantee absolute security. You may contact us online concerning our Privacy Policy, or write to us at support@mulk.pk.

For security purposes, we will take the steps we deem necessary to confirm your identity before completing your request or sharing any personal data with you.

Mulk has a right to expose your personal data to law enforcement agencies for any criminal offense or misconducted actions made by users as per the cyber security laws of Pakistan. However, the Mulk team will investigate first to protect the privacy of our users.

Your contributions by using our services, such as your posted reviews and photos, collections, and lists, are accessible to the entire public since they are available for public consumption. Additionally, some of your other Service usage, such as how you vote based on reviews from other users (such as informative, Like, Fair, unfair), offers you enjoy, and locations you visit.

We utilize the information we gather from you to fulfill your service order and administer your account. Additionally, we might employ your data to send you emails about additional services we believe you'll find valuable. We may send your information to fraud prevention. Please contact us at support@mulk.pk if you do not want to be contacted by outside parties.

Links to other websites may be found on our website and mobile apps. This website alone is subject to this privacy statement. Therefore, before accessing any other websites, you should check their privacy policies. Information about you or your device (such as your city, age, gender, device type) may be shared with our listed businesses in connection with your use of our Service; i.e. which businesses you frequent, bookmark or call on Mulk.pk.

We may obtain information about you from third parties if you register, log in, or sign up for Mulk.pk using a platform provided by them, such as Facebook or Google, or if you link your Mulk.pk account to services provided by them, such as Instagram, Twitter, or Facebook.

What are cookies and how we use them? Cookies are simple text files that are stored on your computer or mobile device by a website's server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, the website's domain name, and some digits and numbers.

1. Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.

2. Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognize your username and remember how you customized the site during future visits.

3. Analytical cookies enable us to collect aggregated data such as Google Analytics for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.

How to delete cookies? If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting. If you have any questions about our cookies policy, please contact us at support@mulk.pk.

Mulk.pk is intended for a broad audience, but it is not intended for children under the age of 14. At the moment, the Service does not knowingly collect personal information from children under the age of 14. If you discover a personal account under 14 on the Service, we encourage you to contact our support staff. If we find such information on the Service without parental approval, we will take action to delete it and suspend the accounts of any children who provided it.

We reserve the right to revise this Privacy Policy periodically. If you have an account or a subscription to the Service, you will be notified of these updates. Your personal information will only be collected, used, and disclosed in accordance with the most recent version of this policy. Prior to the effective date of the changes, all modification notifications will be communicated via user inbox or email or by a posted notice on the app. By using the Service after receiving this notification, you agree to the new and updated Privacy Policy.